Privacy Policy
This Privacy Policy (hereinafter: the “Privacy Policy”) is an integral part of the Terms of Use and should be read together with them, using the definitions appearing in the Terms of Use.
The website **”goroodo.com”** (the “Website”), operated and managed by **Goroodo Mega brand**, Registration No. 513424093 (hereinafter: the “Operator”), serves, among other things, for online commerce, allowing users to purchase products (hereinafter: the “Service”), and for customers who register and use the services of the **Operator**, including its customer club (hereinafter: the “Users” and/or the “Customers”).
The **Operator** is committed to respecting the privacy of users on the Website. To enhance the protection of user privacy, the **Operator** publishes this Privacy Policy and provides information about the options available to users regarding their use of the Website and the **Operator**’s data collection practices.
General
1.1. As part of using the Website’s services, the user is required to provide personal details to the **Operator**, including name, address, phone number, and email. If the user joins the **Operator**’s customer club, additional details such as date of birth, spouse details, etc., may be required. These details are stored by the **Operator** in its customer database and are used for internal purposes and future communication with customers. Additional details, such as credit card information, are required for billing purposes only and are not stored by the **Operator**.
1.2. During use of the Website, data may be collected about the user’s behavior on the Website, including products viewed, pages visited, and purchases made. This data is statistical and does not personally identify the user.
Data Collection and Use
2.1. The data collected about users, as mentioned above, is stored in the **Operator**’s database. The **Operator** commits to using this data in accordance with this Privacy Policy and/or as required by law, for the following purposes:
– Enabling efficient and convenient use for the user;
– Managing the user’s account;
– Improving and enriching the services and content offered on the Website;
– Modifying or canceling existing services and content;
– Analyzing and providing statistical data to third parties, including advertisers (any such data shared will not personally identify the user);
– Enforcing the **Operator**’s Terms of Use;
– Customer service;
– Conducting surveys;
– Contacting users regarding order status and product deliveries;
– Operating the **Operator**’s customer club and managing user benefits;
– Collecting payments;
– Any other purpose detailed in the Terms of Use and this Privacy Policy.
Direct Marketing
3.1. User details provided by them will be subject to the **Operator**’s Privacy Policy. The user agrees that the information provided and/or collected will be stored in the **Operator**’s database for the following purposes:
– Marketing, advertising, sales promotion, and user outreach via any communication method, including written, printed, telephonic, digital, or any other means;
– Loyalty programs, statistical analysis, surveys, and other uses related to Website registration;
– Internal purposes such as complaint investigations and reviews;
– Operational, marketing, and statistical needs, including data processing and direct marketing;
– Providing services to users and ensuring fair trade practices according to the law.
3.2. The user acknowledges that they are not legally obligated to provide the information, and doing so is voluntary and with their consent. The **Operator** may share anonymized and aggregated user data with business partners and third parties who provide services and benefits to users at the **Operator**’s discretion.
3.3. Subject to the user’s consent, the **Operator** may send direct marketing messages via email, SMS, social media, fax, automated dialing systems, and/or telephone, until the user requests otherwise.
Collection of Personal and Other Information
4.1. **Personal Information** refers to data that identifies or relates to a specific individual. The **Operator** collects personal information such as:
– Contact details (name, email address, mailing address, phone number);
– Demographic data (date of birth, gender, residential address);
– Spouse-related information (names, birthdates, marriage dates);
– Order details, phone calls made;
– Complaints, job applications, survey responses;
– Customer club membership details.
4.2. **Other Information** refers to non-personally identifiable data, such as browser data (including IP address), cookie data, pixel tags, and user activity on the Website.
4.3. If a user provides personal information about a third party (e.g., when placing an order for someone else), the user declares they have obtained the third party’s consent to share the data and allow the **Operator** to use it according to this Privacy Policy.
4.4. The **Operator** may use aggregated, non-personal data for business analysis, sharing with consultants, advertisers, and investors. For example, it may report to advertisers about the number of Website visitors and popular services or products.
Third Parties
5.1. User-provided data and collected data will be stored according to the Privacy Protection Law, 1981, and applicable regulations. This data will be stored in the **Operator**’s database and will not be shared with third parties except for business partners and service providers working with the **Operator**.
5.2. However, the **Operator** may share user data, including personal data, with third parties without user consent in the following cases:
– If necessary to prevent harm to the user or third parties;
– If required by law, court order, or regulatory authority;
– If the user violates the Terms of Use or engages in illegal activities;
– In case of legal disputes involving the **Operator**;
– If the **Operator** merges, sells its business, or transfers ownership, in which case user data may be transferred to the new entity;
– If the user has explicitly consented to data sharing;
– To enforce agreements, policies, or collect unpaid debts via third-party agencies;
– To respond to subpoenas, legal investigations, or regulatory inquiries;
– To establish or exercise the **Operator**’s legal rights.
Security Measures
8.1. The Website implements security measures to protect stored information. However, the **Operator** does not guarantee full security and cannot ensure that unauthorized parties will not gain access to stored data. Users should consider risks before submitting information online.
8.2. The **Operator** periodically reviews security protocols and makes necessary updates but is not liable for damages caused by unauthorized third-party access.
User Rights to Review and Update Information
9.1. Users can contact the **Operator** at +972-3-6120747 (Sunday-Thursday, 10:00 AM – 4:00 PM) or by email at **info@goroodo.com** to review or update their personal information. The **Operator** may change contact details and availability at its sole discretion without prior notice.
9.2. If personal data is used for direct marketing, users may request its deletion from the database.
Changes to the Privacy Policy
The **Operator** may update this Privacy Policy periodically. If significant changes are made regarding personal data usage, a notice will be published on the Website.
Governing Law and Jurisdiction
11.1. The governing law for this Privacy Policy and the Website is exclusively Israeli law, regardless of whether use occurs in Israel or abroad.
11.2. The exclusive jurisdiction over disputes related to this Privacy Policy and Website usage is vested in the competent courts in Tel Aviv-Yafo.
